MCH local service
Fast triage for urgent heating problems
Emergency repair enquiries need clear information quickly: contact details, property type, postcode and how soon help is required. These details now flow into the MCH quote database.
For suspected gas leaks, customers should call the National Gas Emergency Service on 0800 111 999 instead of using the website form.
What affects the quote?
- Whether heating or hot water has failed
- Visible leaks
- Boiler error codes
- Vulnerable household needs
- Safe access to the property
